Count
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  • Getting Started
    • What is Count?
    • Count FAQ
    • Intro to your workspace
    • Example canvases
    • Getting started guides
      • Set up your workspace and projects
        • 1. Review workspace settings
        • 2. Create and organise your projects
      • Canvas orientation
      • Your first ad hoc analysis
        • 1. Examples and templates
        • 2. Build your first queries
        • 3. Create visuals
        • 4. Caching, local cells and scheduling
        • 5. Collaborating with a stakeholder
      • Your first report
        • 1. Examples and templates
        • 2. Filters and control cells
        • 3. Sharing your report
        • 4. Alerts
  • Connect your data
    • Database connection overview
      • Athena
      • Azure Synapse
      • BigQuery
      • Databricks
      • Microsoft SQL Server
      • MySQL
      • PostgreSQL
      • Redshift
      • Snowflake
    • Refresh database schema
    • Upload CSV files
    • dbt integration
      • ☁️dbt Cloud integration
      • 👩‍💻dbt Core integration
  • Import & Export
    • Import from other tools
      • Import Miro files
      • Import SQL files
      • Import Google Sheets
      • Import Jupyter notebooks
    • Export code and results
      • Export compiled SQL and Jinja-SQL
      • Export CSV files
      • Export images and PDF files
  • THE CANVAS
    • Navigating the canvas
      • Canvas tool bar
      • Data sidebar
      • Customizing the canvas
    • Canvas objects
      • Cells
      • Text and markdown
      • Shapes and tools
      • Sticky notes
      • Frames
      • Images
      • Embeds
      • Stamps
      • Grouping objects
      • Object order and alignment
      • Locking objects
      • Scaling objects
      • Shared styles
    • Overviews
    • Templates
    • Count AI
    • Alerts and subscriptions
      • Slack integration
    • Keyboard shortcuts
  • Querying data
    • Cells overview
      • Dynamic query compilation engine
    • SQL cells
      • Referencing other cells
      • Jinja templating
      • SQL formatting
    • Python cells
    • Visual and low-code cells
      • Calculations in visuals and low-code cells
      • Joins in visuals and low-code cells
    • Control cells
      • Single and multiple selects
      • Date controls
      • Text, number, and boolean controls
      • Custom control cells
    • Local DuckDB cells
      • DuckDB on the server
    • Query caching and scheduling
    • Manage queries and results
    • Troubleshooting
  • Visualizing data
    • Visualization overview
    • Templated visuals
    • Custom visuals
      • Marks
      • Facet
      • Subplots
      • Style
      • Filters
    • Formatting a visual
      • Axes
        • Secondary Axis
      • Colors and labels
      • Legends
      • Tooltips
    • Column summaries
    • Dynamic text
    • Every Visual Under the Sun
  • Presenting and Reporting
    • Reports and Slides
  • Count Metrics
    • Intro to Count Metrics
    • Build and edit a catalog
    • Views
      • Creating views
      • Customizing views
    • Datasets
      • Creating datasets
    • Save changes to the catalog
      • Catalog validation
      • Version control
    • Exposing catalogs to the workspace
    • Caching in Count Metrics
    • Using the catalog
      • Explore from cell
  • Sharing and Permissions
    • Real-time collaboration
    • Comments
    • Sharing permissions
    • Shared links
    • Embedding canvases
  • History and Versions
    • Version control
    • Duplicating and merging
    • Data snapshots
  • Settings and administration
    • Workspace settings
      • Workspace members
      • Groups
      • Tags
      • Billing
      • Single sign-on (SSO)
        • Okta
        • Entra ID
        • JumpCloud
        • Google
        • Generic OIDC
      • Brand
    • Connection settings
    • Project settings
    • User settings
    • Roles and permissions
  • Quick guides
    • Interactive control guides
      • Date ranges
      • Date groupings
      • Search
      • Select All
  • Resources
    • Join the Slack community
  • Blog
  • Security overview
  • Terms of use
  • Pricing FAQ
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On this page
  • Connecting data to Count
  • Analyzing data in Count
  • Sharing in Count
  • My workspace
  • Pricing
  • How should I use Count?
  • Getting help
  1. Getting Started

Count FAQ

Our most frequently asked questions

PreviousWhat is Count?NextIntro to your workspace

Last updated 4 months ago

Connecting data to Count

What kind of data can I use?

You can connect most to Count. You can also upload and analyze CSV files.

Can I request my database be supported?

Indeed! Drop us a and let us know which database you'd like us to support.

Is Count secure?

Yes. Count has a SOC2 certification, meaning we use the most up-to-date technology and procedures in the way we work. You can read more about everything we do in our and .

Analyzing data in Count

Can I use Python in Count?

Yes! Count supports both and and you can reference results from SQL cells in Python and vice versa.

Can I query multiple databases in the same canvas?

Yes! It's possible to query multiple databases and CSV files in the same canvas.

What kind of visuals can I build in Count?

Can users filter or interact with the data I share with them?

Sharing in Count

How can I share a canvas?

What’s the difference between a report and a canvas?

A report is a canvas that's being viewed like a presentation. This means the selected frames are presented like slides.

Reports are ideal if you have many viewers and few editors. Otherwise, canvases are great for things that are edited frequently or have many contributors.

What’s the difference between an editor and a viewer?

Simple: Editors can edit the canvas (code, visuals, objects, etc.). Viewers can only add comments and edit control cells.

My workspace

How can/should I organize my workspace?

Projects are often used to group canvases based around a similar topic. For example, your projects may be named:

  • Activation

  • Company Reports

  • Taylor's Sandbox

Pricing

How much does Count cost?

How long is the trial period? Can I get an extension?

When you join Count you'll have a free 2-week trial in which you can access all the features and have unlimited users and canvases.

Can I be billed annually?

We allow organizations with over 10 analysts who are on the Team or Enterprise plans to be invoiced annually (including a 10% discount)

How should I use Count?

How are other companies using Count?

How do I use Count alongside my existing data tools?

Great question. That depends on the tools you have! But in general, you can use Count in combination with traditional BI tools, other whiteboarding tools, and even notebook tools.

Getting help

Where can I learn how to use Count?

  1. If you're a reader, then looking through the docs on this site is going to be a great way to learn how to use Count effectively.

  2. If you're more visual, you can check out the tutorial videos on your workspace homepage.

Is there a community?

This kind of thing is better shown than told. See to get a comprehensive view of the types of visuals you can build in Count.

Yes! Check out the section on to see how you can build filters and cells that let users interact with data.

The fastest way to share is to use the menu in your canvas. You can share so anyone with a link can view the canvas, or you can add specific users as either editors or viewers.

Learn more about roles and permissions .

See the full breakdown of permissions and roles .

A workspace contains multiple and .

Check out for all the pricing details.

If you want to extend your trial, and we can make a plan with you.

You can see a wide range of canvas examples and templates on the of our website. We also regularly showcase how companies are using Count in Company Spotlights on our blog, for example and .

Yes, we have a growing Slack community of fellow Count users. You can join us .

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