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Slack integration

Set up the Count Slack integration for your workspace
​Get notified in Slack every time someone comments on a Count file that you care about.
Count notifications in Slack take one of two forms: personal notifications and channel subscriptions.
  • Personal notifications appear on your Count app channel and include comments you've been mentioned in, comments in threads you've commented on, and all comments on files you've created.
  • Channel subscriptions allow you to subscribe your Slack channels to notifications for all comments within projects or files in Count.

Getting started

To get started, click here to connect Slack to Count. After signing in (if you haven't already), you should see a prompt to authorise the integration:​​
You will receive a message from the Count Slack app confirming you have been successful in connecting the integration:
Currently it is only possible to use the Slack integration to connect Count to a single Slack workspace.

Personal notifications

After setup is complete, your Count app channel will receive notifications for:
  • Comments you’ve been mentioned in.
  • Comments on threads you have commented on.
  • Comments on documents you created.

Channel subscriptions

Receive notifications about specific Count projects and files in your Slack channels. You can subscribe channels to updates on any resource where you have view access.

Add Count to a channel

If the Count app hasn’t been added to a channel, you'll need to add it first before you can create subscriptions.
  1. 1.
    Open the Slack channel where you want to receive Count notifications.
  2. 2.
    Type /invite @count and press return.
Once Count has been added, you can create subscriptions for that channel.

Create a channel subscription

Before you create a subscription in a Slack channel, make sure you've added the Count app to the channel.
To create a subscription for a Slack channel to receive updates on a Count resource:
  • Open the Slack channel.
  • Type /count subscribe and press return.
  • A modal will appear to configure the subscription:
  1. 1.
    Choose whether you want updates for a project or file.
  2. 2.
    Find your resource using the search bar.
  3. 3.
    Click Submit to add a subscription.
Each channel can have unlimited subscriptions, and multiple channels can be subscribed to the same resource.

Remove a channel subscription

To remove subscriptions within a channel:
  1. 1.
    Open the Slack channel.
  2. 2.
    Type /count list and press return. A list of the channel's subscriptions will appear.
  3. 3.
    Click Delete Subscription next to the subscription you wish to no longer receive notifications.

Remove Count from Slack

To completely remove the Count integration, find the Count app in the App Directory and revoke the app's permissions under Configuration.